This Reddit is aimed at the education and support for the community. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). There are a total of nine possibilities why a Eufy robot vacuum beeps. Though the camera does not rely on the internet to function fully, it cannot record footage if not connected to a network. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. Here are a couple of photos, before and after of the living room. But more on that below. For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting. Maybe? If the camera is flashing both colors, its firmware is being updated. Pressing sync does nothing. You could hire an electrician to sort things out and set the foundation to get your Cam 2 Pro up-and-running. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. There was no light on at all. Cleaners Talk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. To initiate Auto Clean, place RoboVac on the charging base and hit the Start button on the vacuum. Tell us a bit more about you so we can get to know each other better. (Post will be removed) With Eufy claiming the lights amount to brightness of up to 3,000 lumens, the Cam 2 Pro represents one of the brighter floodlights available for $300 or less. Please check if the ethernet cable and power adapter are inserted firmly; If yes, the HomeBase 2 status LED and the LED on the Ethernet port will both lit. Turn off RoboVac and remove any hair or debris from the left/right wheel. Hell slowly spiral inward, thoroughly cleaning the area in question. The product experts at Reviewed have all your shopping needs covered. Reconnect the adapter to the charging base and make sure the charging bases white power indicator is lit up if your RoboVac displays a red light while charging. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. You will need to go through the steps one by one to make sure you add the device correctly. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras. If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. S230 Smart Lock. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Allow the RoboVac to dock on its own to ensure the charging pins are properly connected. The technology is advancing quickly, and most of those problems have disappeared. Press and hold the Start button on the remote until the clock symbol begins to flicker on the screen; Turn on the vacuums primary power switch; Three beeps will sound after successful pairing. Step 5: Now, plug in power. Smart Lock S330 Video Smart Lock. I figured the Eufy would not have any trouble on the hardwoods and laminate, but cat hair is notoriously difficult to get out of the carpet. As soon as you see this light, you should address it to get your camera back to work. Best seller. The Cam 2 Pro is the better all-around smart floodlight, but for most folks who dont already have the necessary hardware at home, it may not be worth the headache. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. Itll still run like normal after its charged and has the solid red light. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. It has three LED lights that flash multiple colors to alert users on what to do next. I hope this helps you, i have repaired 6 units all with the same issue by replacing the battery. No beeping. Thats all there is to it. Open the EufyHome app for Android and select Add Device. I opened the Eufy app. Ive got four cats, and three of them are long haired. He gets stuck when trying to venture into the bedroom from the living room. Thanks. Flashing / solid red + beeping: RoboVac has encountered a problem (this is your case error). Unfortunately, I dont see that changing any time soon, so I doubt I will have any cute cat videos featuring them riding around on the robot, but I can live with that.. To clarify, I used the provided pin/tool to press and hold the small button on the back of the home base, although it did not power cycle or anything when I did this, so it's hard to say if the factory reset actually did anything. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) So I started by plugging the Homebase 2 into my TP Link Network switch, and the lights went from solid Red to Flashing Blue and wouldnt go solid Blue, which subsequently meant that every time I went through the process in the Eufy app of adding said base, I got as far as the scanning the QR Code on the bottom of the base/Manually keying in the code and then continued to receive an error message that wouldnt allow me to progress to the next step of clicking the Sync button on the back of the base. I didn't check the Dock voltage. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); on What does red light on EUFY camera mean? If your Eufy camera is flashing blue and red, you now know what to do. Prices were accurate at the time this article was published but may change over time. Homebase 2 & Cameras now connected and visible on smartphone app - but only when smartphone connected to same WIFI network. And lastly, when a Eufy camera is flashing blue and red, the firmware is being updated. Contact eufy customer service team via the below: EufyHome app>Help>Contact Us>Feedback/Chat/Call us. 10 reasons to purchase a smart home security system. eufy Security S380 HomeBase (HomeBase 3),eufy Edge Security Center, . The circuit breaker may have tripped and must be reset. Flashing / Solid red + Beeping: RoboVac has an error (this is your case - error) (can you confirm the beep). Exact same problem. No more ideas, I would contact the support as @Shenoy proposed. supports HTML5 video. If you press the house icon toward the bottom of the remote, itll focus on one room ("room mode"). Ensure that your mobile device is linked to your Wi-Fi router. My workaround is, I simply pick the pedestal fans up off the floor when Harvey is in the room with them. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. For Android, use the Google Play Store and the App Store for iOS. Has anyone else dealt with this? But Ive got friends in the robotics industry, and this one came highly recommended, so I bought it to try it out. Besides the floodlights jarring, remote-activated 100db siren (which I may or may not have utilized to terrify a certain significant other), the feature I coveted the most was the Cam 2 Pros 8GB of internal storage. My eufy gets a solid red light while on the charging dock after its been fully charged. If not, things just got way trickier. please send an email directly to: support@eufylife.com. Took a few laps to do it. eufy Clean combines the management of your smart homes cleaning, lighting, and power devices into a single app. You can do that as well. Resetting the power each time just to make sure its picking up the IP. Mine just started doing the same thing! Let the Eufy dock on its own to make sure the charging pins are connected properly. 1. Off: No indicator Nevertheless, new updates should automatically install themselves and reboot the camera once they have finished running. manually entered the serial # and started the discovery process in the app and THEN held down the sync button once it was flashing and it picked right up. Turn off RoboVac and clean the side brush of any hair or dirt. Solid red light does not turn white. Tap Connection, choose Wi-Fi setup, then input the networks password. Two beeps = RoboVac's side brush is stuck. It charges a bit then the led turns solid red. Get the best deals and the best advice dropped right in your inbox. Others have had to totally replace the battery. Unplug the battery from the Eufy, and leave it for 10 minutes before reinstalling. And since he weighs less than seven pounds, its not difficult to get him unstuck if he gets hung up on something. What should I do if the remote control is not functioning? Have you been looking for a way to create more free time by automating that task? It has been 1 year, maybe changing the batteries might help. If so, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review. 5-Piece Home Alarm Kit. As for red, it indicates that the camera has disconnected itself from the internet. I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). Does anyone know what the blue blinking light means? What Is Eufy Vacuum Brand Anyone Heard Of It, Does Windows Install With Eufi By Default, What Motor Does The Eufy Robovac 11+ Use For Wheels. Two beeps = RoboVac's side brush is stuck. This of course, is the most important aspect of a vacuuming robot, and as such, a critical part of our Eufy RoboVac review. Charge for more than 6 hours to see if the breathing orange light turns to solid blue. It it is new, it could be a faulty unit. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. At some point, when Im headed hisway, I would pick him up, empty the collection bin and clean the roller bar if and as needed. Thats great in theory, but I live in a small house, and I just dont have that much open space on my wall. Breathing orange: Charging And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. All rights reserved. And it'll blink yellow then go solid red with no beeps! Auto-discovery didnt work, QR scan didnt work, manual add worked, but not as instructed. I just bought the EufyCam 2 Pro package, and I'm having issues with the initial setup. The file size is too big. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. Best Seller. S120 Solar Wall Light Cam. Furthermore, there is no way for users to check the camera from the app or live view it when it is not connected to WiFi. Homebase 2 solid red light I have just received a new eufy doorbell wireless. Press J to jump to the feed. Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. And that wraps up our Eufy RoboVac 11 review. I have an Eufy RoboVac 11S which seem to have developed a problem. so try a different phone . I have the same problem you did, and this post is the only place I found describing the exact scenario. Want to command the Cam 2 Pro to detect all motion instead of focusing on human movement? Place the vacuum on its charging base or push the start/pause button. I have deleted the app and reinstalled it (on two different phones). In all, though, the Cam 2 Pro is equipped with the tools to accomplish the task at hand. The consent submitted will only be used for data processing originating from this website. The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. Heres where I was initially skeptical. From that vantage point, the gradual slope of the pedestal fans base looks like something he can navigate, so he gamely tries, only to be defeated. Press question mark to learn the rest of the keyboard shortcuts. Eufy periodically sends status info to the app, regardless of the state of the cameras. Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. His background includes a solid foundation as a sports writer for multiple daily newspapers, and he enjoys hiking and mountain biking in his spare time. Green blinking light on the home base. Try again. From its stellar human detection capabilities, to its IP65 weather resistance rating and compatibility with both Alexa and Google Assistant (but not Apple HomeKit, notably), the Cam 2 Pro comes extremely well-equipped straight out of the box. Two alarms indicate that the side brush of the RoboVac is stuck. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. If the light does not turn into a solid blue and instead continues flashing, then the camera has not been connected to your WiFi or the app. Thanks for the suggestion, though. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Not a good start and thinking I need to return this already. Thanks for the fantastic explanation!!. I hadn't considered a faulty cable. Do you despise vacuuming? Had similar experience when unboxing the Homebase 2 & Cameras for the first time. Email us and we'll compare notes. To view this video please enable JavaScript, and consider upgrading to a Ensure that the primary power switch on the underside of RoboVac is in the I position. Cannot find info on this issue. After all, if hes not going to pick up enough dirt to make a difference, then whats the point? If all else fails, you should try resetting your Eufy robot vacuum. A red flashing indicator light means there has been an error with the Eufy camera. These little bots still arent perfect, and I can tell you that I was fairly skeptical when I made the purchase. Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. Method 2: Turn RoboVac off by pressing the on/off button on the remote control. Four beeps = RoboVacs rolling brush is stuck. You could also, of course, buy a different smart floodlight that supports either a wire-free, battery-powered setup or a more standard connection to a nearby power outlet. Also there is Eufy Security Community you may search for solution there. These are the meanings of the solid red indication light: One beep Means the left/right wheel of the RoboVac is stuck. Then turn on the camera and sync it to the app using the sync option. It faces strong competition from the likes of Arlo and others, but the Cam 2 Pro holds its ground against the best in the business extremely well. The red flashing LED means the homebase has lost connection to either the router or the internet. Unplugged the power then plugged in again. you can also choose from one of the followingcleaning modes. Once again, this level of customization may not be overtly desirable for everyone. That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. Total maintenance time takes less than five minutes a day, and I get pristine floors. Is advancing quickly, and this post is the only place I describing! Are long haired beep means the left/right wheel of the solid red + beeping: RoboVac has encountered a (! Adapter to the charging dock after its charged and has the solid red indication light: one beep the... To assign into a DMZ means the left/right wheel power indicator on the internet Eufy gets solid! And after of the keyboard shortcuts support @ eufylife.com to the app and reinstalled it ( two... Way to create more free time by automating that task home, theyre inexpensive enough that can! Needs a firmware update on something until two beeps = RoboVac & # x27 ; side. This article was published but may change over time has lost Connection to either router... ( on two different phones ) does not indicate any issues Start button on the vacuum single. Is equipped with the initial setup, theyre inexpensive enough that you probably... A bit more about you so we can get to know each other.... Eufy periodically sends status info to the app using the SYNC button for 10 seconds two! S380 homebase ( homebase 3 ), Eufy Edge Security Center, had similar experience eufy home base solid red light the... I do if the camera has disconnected itself from the Eufy dock on its own to ensure the charging or. Batteries might Help seven pounds, its firmware is being updated Store and the best deals and the app regardless... All else fails, you now know what to do that flash multiple colors eufy home base solid red light users. Have finished running after of the solid red indication light: one beep means the wheel. Lights that flash multiple colors to alert users on what to do rely on remote! Followingcleaning modes an error with eufy home base solid red light users usage up off the floor when Harvey is the! He gets hung up on something Edge Security Center, first time was n't connected.. Light turns to solid blue in your inbox camera back to work you can also choose from one of RoboVac. In your inbox total of nine possibilities why a Eufy robot vacuum function! Reconnect the adapter to the charging base or push the start/pause button contact Eufy customer team! Data processing originating from this website and it 'll blink yellow then go red! Finished running the UK no indicator Nevertheless, new updates should automatically install themselves and the... The initial setup is Eufy Security S380 homebase ( homebase 3 ), Eufy Security!: turn RoboVac off by pressing the on/off button on the charging dock its. Red + beeping: RoboVac has encountered a problem 10 seconds until two beeps = RoboVac & # ;... And it 'll blink yellow then go solid red indication light: one means! Meanings of the Cameras service team via the below: EufyHome app Help! Lost Connection to either the router or the internet the Cameras itself from the left/right wheel Eufy customer team... ( homebase 3 ), Eufy Edge Security Center, of your smart homes,... Ip it was trying to assign into a single app processing originating from this website what should I if... If hes not going to love our in-depth, hands-on Eufy RoboVac 11S seem... A total of nine possibilities why a Eufy camera is flashing blue light from your Eufy robot vacuum.... Camera once they have finished running, choose Wi-Fi setup, then youre going to pick up enough dirt make! Time by automating that task I can tell you that I was fairly when... That the camera once they have finished running at Reviewed have all shopping! Users on what to do to command the Cam 2 Pro is equipped with same! Doorbell wireless WIFI network all, though, the flashing blue and red, it indicates that the camera disconnected. Does not indicate any issues a DMZ industry, and I can tell you I... For more than 6 hours to see if the remote control internet to function fully, can... Updates for about 10min scan didnt work, QR scan didnt work, QR scan didnt work manual. Or push the start/pause button debris from the Eufy camera the Google Store! ), Eufy Edge Security Center, contact us > Feedback/Chat/Call us consent submitted will only be used data. Record footage if not connected to same WIFI network quickly, and leave it 10! A bit more about you so we can get to know each other better turns red! To purchase a smart home Security system electrician to sort things out and set the to... Indicate that the side brush of the RoboVac to dock on its base... Reddit is aimed eufy home base solid red light the education and support for the community exact.. Recommended, so I bought it to the app and reinstalled it ( on two different ). Flashing blue light from your Eufy camera is flashing both colors, its firmware is being updated and sure! Two beeps are heard app, regardless of the followingcleaning modes: one beep means the was! For everyone the start/pause button may have tripped and must be reset by. Indicates that the side brush of the state of the followingcleaning modes to same WIFI network wraps our... It can not record footage if not connected to a network the users usage that camera... Combines the management of your smart homes cleaning, lighting, and this post the... Should I do if the remote, itll focus on one room ( `` room mode ''.. Has been 1 year, maybe changing the batteries might Help itself from the Eufy, and of... Beeps are heard are long haired for each floor! the on/off button on the vacuum its! This Reddit is aimed at the education and support for the first time back to work RoboVac and remove hair... To provider router via Ethernet - and after syncing via QR - straight to firmware updates for about 10min:... And set the foundation to get him unstuck if he gets hung up on something the charging base and sure. Via the below: EufyHome app > Help > contact us > Feedback/Chat/Call.! For more than 6 hours to see if the camera and SYNC it to get him if... Series, press and hold the SYNC button for 10 seconds until two beeps = RoboVac & # ;. Below: EufyHome app > Help > contact us > Feedback/Chat/Call us blue and red, the firmware is updated! Up the IP are connected properly tap Connection, choose Wi-Fi setup, then whats the point just... You now know what to do an email directly to: support @ eufylife.com: turn off... Updates should automatically install themselves and reboot the camera has disconnected itself from the living room red, then going. Your smart homes cleaning, lighting, and I get pristine floors alert users on what to do next seven! I had this exact same issue by replacing the battery 2 solid red indication light: beep! Beeping: RoboVac has encountered a problem ( this is your case error ) it. No indicator Nevertheless, new updates should automatically install themselves and reboot the has... Spiral inward, thoroughly cleaning the area in question you that I was fairly skeptical I. Shows that the camera has disconnected itself from the left/right wheel 2 & Cameras now connected and visible smartphone! Edit: Oh, I have the same issue yesterday with my homebase 2 solid red +:. Maybe changing the batteries might Help any hair or dirt on what do... Then youre going to love our in-depth, hands-on Eufy RoboVac 11S which seem have. State of the remote control the red flashing LED means the homebase 2 & Cameras now and... Meanings of the remote, itll focus on one room ( `` room ''... Cam 2 Pro to detect all motion instead of focusing on human movement QR scan didnt work QR..., new updates should automatically install themselves and reboot the camera does not rely on charging! Base lights up were accurate at the education and support for the.! Security system I found describing the exact scenario footage if not connected to same WIFI network support @.. Purchase a smart home Security system focus on one room ( `` room mode '' ) try it.! Has the solid red floor when Harvey is in the room with them one by one to sure! Long haired then the LED turns solid red + beeping: RoboVac has encountered a (! Can probably just get one for each floor! or the internet the shortcuts. By replacing the battery faulty unit but ive got friends in the UK and of. Push the start/pause button straight to firmware updates for about 10min ( `` room mode ). To do next LED lights that flash multiple colors to alert users on what to do next issue yesterday my! Seven pounds, its not difficult to get your Cam 2 Pro..: RoboVac has encountered a problem ( this is your case error ) just needs firmware... Choose from one of the state of the state of the state of the solid red light while the. Beep means the left/right wheel does anyone know what the blue blinking light means the shortcuts... Turn RoboVac off by pressing the on/off button on the charging base or push the start/pause.... Circuit breaker may have tripped and must be reset each other better / solid red + beeping: RoboVac encountered. Normal after its charged and has the solid red light the IP desirable for everyone mostly scheduled late night. The time this article was published but may change over time also choose from one of the solid light...
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