Press the Start/Pause button to make sure the water drains. to !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="sxjlmraxgna6azb6rsnq-f-8ed1e7d4d-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":16,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"b502bce","ak.r":43449,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"149.210.182.0","ak.cport":45027,"ak.gh":"96.16.48.33","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820827","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==hY0BnSrNqUBTeVeyLLtP7UQIisUgwQI715uV8WaRTINtlqTFYAtvQm8LoAaYcG0OHhWtlP6Wv1FZ5YFV1fn+fBbYvzTqMbN2QQ1B3JfuRJ2GcfzSAjH7nOjdP1G2rUKVAxC2enepyiGPSKbe8X3BU3KOb6YgX6sWcrsUvfNOlyWfJ+wgVs+wbtbwallSqNHKjen1N1Jkmc4kpxdFVpuloLqdrGXvtomsEaZmxVoEX4Tkq/oD7+F1sU4cvYg/DLkPPeBeUwhHGD9YJYk3vOp3qQ6uYWjSrgbWwZ5BdT+vPXMUzmdVH/Y9ZLaQytjYAx3hEh88z59fUbKTrCRtoYFYxJZug+RGq2g0dWQqeeWCLzuXQ4wvqxMEmE0y3AFGTj59KGkGdvhxP9UQOqIKVycovs0cSrsk5D5oFSzaDx/UYto=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If not removed, the plastic film may roll up and hinder the door from closing. Close the lid and press the Power button to turn on the washer. Once thats done, you can then lift the main top of the washer. The code displays when the water level gets too high. With the washer empty, close the door. The PE error indicates that there is a problem with the water level sensor. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. The unit will require a repair service. By putting much strain on the door hinge can cause a misalignment. Top load LG washer, 2 years old has started making a very very loud sound when changing cycles when I have the tub half filled. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty tub and close the lid. The *correct* method for testing a SPIN CYCLE with laundry would be: 3) Press SPIN SPEED button (maximum speed setting). During the test cycle, the machine. Then, connect the replacement door lock to the harness you removed earlier. UNIT must be in standby (unit plugged in, display off) 2. The Diagnostic Mode is available in most LG washing machines. Cool down is set automatically when the drying cycle is completed. To prevent future occurrence of the dE error: The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment. Learn how your comment data is processed. Loose change in objects could cause damage to . If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. If the load is too small, additional time will need to be added to help solve the unbalanced load. Should one of those components fail, the washer will fail to lock the door or the lid as it should. Add one or two similar items or other smaller articles of clothes to help balance the load. Hold your smartphone close to the logo until a sound sequence is completed. Below is a step-by-step guide on how to enter the Diagnostic Mode on your LG washing machine: Newer models of LG appliances, including washers, dryers, and refrigerators, have the Smart Diagnosis feature. to The dE1 error code indicates that the washer's door is open and not locked. Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Check to see that the water lines are not pinched or bent and that there are no leaks. The unit will require a repair service. Cover the supply hose with a warm, wet towel to defrost the water supply hose. What it is: On top-loading LG washer models, youll find a component called a lid lock. Run a tub clean cycle every 30 wash loads. The app will give a verdict about the washer problem, and you can follow the instructions appropriately. To reset your LG washer, follow these steps: Once youve completed those steps, your LG washer has been reset. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. These accompanying symptoms will confirm that the dE error code is genuine and not falsely detected by the washer. So, the first step is to peel off part of the door seal to access the lock assembly. Press the POWER to turn on the washer. Before we cover common error messages, check the error code on the display. Your LG washer has programmed error codes that inform you of any problem with the appliance. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. Disconnect hoses from water supply and drain water from hoses. This helps prevent odors. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Wipe off any moisture with a dry towel or cloth after cleaning. Front-loading machines will have it behind the control panel, accessible by removing the machines top. Press and hold SPIN SPEED and SOIL LEVEL. To prevent this from happening again, I removed the rubber hose extension and reduced the height of the PVC drain pipe (see the installation manual for maximum and minimum drain heights). Press START/PAUSE to cycle through the test modes. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. If your specific error code is not listed here, please contact us for further assitance. Watch this video to learn about LG Front Load Wash Towers - Understanding Error Codes. The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed. After descaling, always run the Tub Clean cycle before washing clothing. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. Washing machine tub cleaners can also be used. Youll need to investigate what the error code means and how to solve it. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Exit the diagnostic test mode. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. If any item is found, remove it by using a pair of pliers. Next, press and hold the two buttons above the control lock marker at the same time for three seconds. This site uses Akismet to reduce spam. The Diagnostic Mode is available in most LG washing machines. Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. The most common is removing the AC power from the washing machine. It often happens when a device does not work. The unit will require a repair service. Related Post: Why LG Washer is not turning On? He shares his findings on this blog. A tCL error means it is high time to run the tub clean cycle. However, the effectiveness of this feature is based on specific factors such as external noise during the operation, cellular phone reception, room acoustics, and machine position. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. Please visit our Request a Repair Page. Open the drawer and redistribute the articles. Return the inserts to the proper compartments and replace the drawer. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). After that time, a prompt that says "PRESS ANY BUTTON TO UNLOAD THE ITEMS" and "UNLOAD" will alternate every 3 seconds. Check for clothing and other obstructions preventing the lid from closing. Do not touch the surface or the display with sharp objects. Run the Tub Clean cycle monthly to remove residue and prevent odor. Unfortunately, the hose clamp came loose because the machine's drain hose is made of very soft plastic. Lastly, secure the part of the door seal you peeled off earlier. Close the lid. Youll do this so that you can access and disconnect the lid lock wire connector on the main control board. LG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. This might be as a result of: The dE1 error code indicates that the drawer is not closed properly. Check for buildup and clean the cover once or twice a month. Remove the drain tube from the inner left side of the door. Use of a water softener is recommended in areas with hard water. If the Sidekick pedestal washer takes too long to fill with water, due to very low water pressure, problems with the drain hose could result in an OE error code. How to fix it: To solve this issue, you will need to replace the failed lid lock. The error code will continue to reappear until the problem is solved. Check around the unit and clear any obstructions always. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. Plug the power cord into a properly grounded electrical outlet. 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