The Send Money feature is limited to U.S. residents. Active personalized card required. Lol! Mail us Green Dot, P.O. The Green Dot Bank Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information.. Initial and ongoing direct deposits are required for overdraft coverage. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. Learn more (Overdraft Protection PDF)., Opt-in required. Deposit cash to a bank debit card even your own when its not with you. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. Limits apply. by email) or their cell reception (if sending by text message). APY may change before or after you open an account. Reaching out for assistance or guidance with account support, product support links, privacy and security, and more. APY may change before or after you open anaccount. AT&T Official Site - AT&T PREPAID help options. Fees on your primary deposit account may reduce earnings on your savings account. All cardholders must be at least 18 years old. You have clicked a link to a site outside of the TurboTax Community. you are expecting, its because we havent received the payment instructions from your employer or benefits provider.If you are concerned about the status of your direct deposit, follow these steps: To cancel your direct deposit, you must contact your employer or the payor of your benefits. Green Dot will not be able to deposit your stimulus payment if they are unable to match recipients. What happens when I use my Turbo Card to reserve or pay for a hotel bill? Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. You can view a complete list of billers when you add your first payee. Turbo Card login makes transactions and direct deposits when a cardholder and bank agreement is established or turns it into a personalized card when a friend or purchaser signs to confirm the service.. About Turbo debit card. Green Dot cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Limits and fees apply. Contact Green Dot Bank by calling (888) 285-4169 or the number on the back of your Card, by mail at P.O. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. See Deposit Account Agreement (PDF) for terms and conditions. One $10 credit per customer. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Mon-Fri 8AM-10PM Central. Please check the IRS website for more information. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. After you have accepted the legal agreements and verified your email address, you will be ready to pay bills using your card. Initial and ongoing eligible direct deposits are required for overdraft coverage. Limit one promotional incentive per Green Dot user and one redemption per registered account. Turbo Visa Debit Card, you can access it by simply Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. If you have any questions or cannot successfully replace your card online, contact Customer Service to request a replacement card: For Serve American Express Prepaid Debit Accounts, call 1-800-954-0559 ; For the Serve Pay As You Go Visa Prepaid Card, call 1-833-729-9646 If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. APY may change before or after you open an account. For questions about Credit Karma Money Spend, you can contact us using the QR code or the phone number on the back of your Credit Karma Visa Debit Card. has the most up to date information available about your refund. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Money in the Vault cannot be spent on purchases or cash withdrawals and does not earn interest. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Please plan your payments accordingly. If the recipient The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. By creating an online account, you will be able to use features such as Send Money person to person transfer, Online Bill Pay, Vault and many more. than the actual cost of the rental car. How do I get started with online bill payment? I cannot obtain the balance on my turbotax/Visa Card? Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. If you submit your request for payment after 1:00 pm ET, your electronic payment will be received by the biller on the second business day after your scheduled payment. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. We will be sure to keep you updated on the status as soon as all features are fully available. No cash access or recurring payments. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. July 6, 2019 1:22 PM How do I contact customer service about a never received prepaid card ? Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. As such, early direct deposit availability may vary from pay period to pay period. Find more info about Visit, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Remember me Sign In By selecting Sign In, you agree to our Terms and have read and acknowledge our Global Privacy Statement. ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. Limits apply. As such, early direct deposit availability may vary from pay period to pay period. Learn more. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. Deposit Account Agreement (Refund Advance). Fees apply for approved Money in Minutes transactions funded to your card or account. Customers eligible for the advance Child Tax Credit and have their Turbo Card account information on file with the IRS from their 2020 tax filing should automatically receive their monthly advance Child Tax Credit payments to that account. 4.50% Annual Percentage Yield (APY) as of January 2023. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Did the information on this page answer your question? The Yes FT5G x NCT Dream Prepaid Plan SIM Pack Programme ("Programme") is a time-limited programme launched by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) ("YTLC"). Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. APY may change before or after you open an account. If you have received a notification that your stimulus payment has been deposited on your APY may change before or after you open an account. Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect. A $15 fee may apply to each eligible transaction that brings your account negative. The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. Commercial preprinted checks issued by a U.S. business to you such as: Yes. receive a notification? To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. We urge you to stay informed about COVID-19. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. If you have a complaint about a prepaid account, call the Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. You can also log in any time and check your transaction history. Founded in 1999, Green Dot is one of the largest providers of prepaid debit cards in the U.S. Watch out for scammers. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. Feeson your primary deposit account may reduce earnings on your savings account. Then, they'll charge the full amount. Subject to other banks restrictions and fees. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Green Dot P.O. Initial and ongoing direct deposits are required for overdraft coverage. Overdraft protection is only available on eligible Demand Deposit Accounts. Fees on your primary deposit account may reduce earnings on your savings account. Turbo Card may not be used at certain types of merchants such as casinos and gambling web sites. Learn more at http://www.greendot.com/overdraft. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Anyway! https://turbodebitcard.intuit.com/help-faq-s. Surprisingly fast! You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. First, you can check the balance on your Turbo Debit card by calling the Customer Service number, toll-free at 1- (888) 285-4169. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/12/23. Account must be in good standing and chip-enabled debit card activated to opt in. Limits apply. This means you will not always get your deposit as early every pay period. This is the most efficient way for you to connect with the right person. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. HONEST REVIEW: I have a traditional bank and this card/app! To stop all alerts to your mobile phone, text STOP to 43411. Overdraft protection is only available on eligible Demand Deposit Accounts. Each time you submit a bill payment, you will be able to see both the debit date the date the funds will be removed from your card balance and the payment date the earliest day that the biller may receive the bill payment. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Learn more Mobile banking or merchant directly if you want to cancel these services. Leave a . Is there a limit to how much money I can set aside in my Turbo Card Vault? All checks are subject to approval for funding in Ingo Money's sole discretion. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Green Dot P.O. A $15 fee may apply to each eligible purchase transaction that brings your account negative. This website contains hyperlinks to websites, which are not operated by Green Dot. car damage, or extra days until you return the vehicle. How can I cancel a Send Money transaction? Once you submit a deposit, it cannot be canceled. The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. We will let you know the results of our investigation within three business days of completing it. Your wireless carrier may charge a fee for data usage. $500 put on the TurboTax Visa debit card right away. Fees on your primary deposit account may reduce earnings on your savings account. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and BonnevilleBank. With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Turbo Card as youd like. Approval review usually takes 3-5 minutes but may take up to one hour. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Overdrafts are paid at our discretion. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. For Customer Service, call us toll-free at: (866) 387-7363. I am sure some customers just give up. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. SeeDeposit Account Agreement for details at GO2bank.com. As a reminder, you can manage your accounts, check transactions and make payments online or through the app, as we continue to experience extended call wait times. Legal Info. Your Turbo Card may be used to rent a car, but rental car companies "authorize" (have money held) for much more money It's possible your $1,400 stimulus check could show up in your mailbox in the form of a prepaid debit card, or EIP card. Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Ingo Money is a service provided by First Century Bank, N.A. If you have filed your tax return and are anticipating a refund a, inless than21 days after the IRS accepts the tax return. We're happy to help! National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. There are no additional fees to use the Vault, but money in your Vault does not earn interest. Provide your direct deposit account number and bank routing number to your payroll or benefits office. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. Mobile number verification, email address verification and mobile app are required to access all features. If they do, get your bank routing and direct deposit account numbers, or text DD to 83854 to have your routing and direct deposit account numbers delivered to your mobile phone (carrier message and data rates apply). A $15 fee may apply to each eligible purchase transaction that brings your account negative. Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee. Its been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! Hmfusa login - Hyundai Motor Finance USA Log in at www.hmfusa.com. There may also be a delay in the posted date of the transaction. There are many convenient ways to get your most updated balance and transactions: More information can be found at this link:https://www.turboprepaidcard.com/help-faq-s#usingthecard, I activated my turbo tax card but it still says no balance. You can also try reaching our Prepaid customer service number at 800.901.9878. Plus any fee the ATM owner may assess. All checks subject to review for approval. Get a $10 reward after two direct deposits of $250 or more. APY maychange before or after you open an account. By accessing and using this page you agree to the terms and conditions. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. buy a cashier's check, which costs like $5 to $10. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. APY may change before or after you open an account. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Interest is paid annually on the average daily balance of savingsof the prior 365 days, up to a maximum average daily balanceof $10,000 and if the account is in good standing. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. And yes, it's legitimate. Other limits may apply. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. Yes, with a personalized card you can perform ATM transactions. All checks subject to review for approval. Many merchants use their corporate or headquarters information instead of the particular store where you made the purchase. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! To avoid this, always make sure to double check the recipient information before sending money. National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. 4.50% Annual Percentage Yield (APY) as of March 2023. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. Visit https://www.fdic.gov/regulations/resources/rates/to learnmore. Important: Government Benefits and Stimulus Information, ATM Usage and Personal Identification Number (PIN), Deposit Account Agreement (Refund Advance), BAL XXXX (XXXX is the last 4 digits of your card number), See your transaction history for the last 30 days, HIST XXXX (XXXX is the last 4 digits of your card number), LOC ZZZZZ (ZZZZZ is the zip code or city, state), ATM ZZZZZ (ZZZZZ is the zip code or city, state). Fees apply for approved Money in Minutes transactions funded to your card or account. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. What if someone steals my card or uses it without my permission? No. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. You can also add money at more than 130,000 NetSpend Reload Network locations nationwide. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. Activated, chip-enabled GO2bank card required to purchase eGift Cards. Fees on your primary deposit account may reduce earnings on your savings account. Reload fees apply. How long does it take to get my personalized card in the mail? Do you need FAST access to government benefits or payroll? See Account Agreement at GreenDot.com for terms and conditions. Green Dot does not provide and is not responsible for TurboTax products or services. 2.00% Annual Percentage Yield (APY) is accurate as of March 2023. Fees on your primary deposit account may reduce earnings on your savings account. for other purchases. See app for free ATM locations. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). SeeAccount Agreementfor terms and conditions. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Restaurants will verify if you have enough money on your card for the dining bill, plus an estimated tip. Depository institutions for which data is available withdrawals per calendar month, $ 3.00 per withdrawal.. Deposit as early every pay period the TurboTax Community Privacy Statement by accessing using! Protection is only available on eligible Demand deposit Accounts contact Green Dot user and one redemption per account. Ready to pay period to pay period of 1/12/23 we & # x27 re. 285-4169 or the number on the back of your card apply.See deposit account may reduce earnings on your savings.. Monday - Saturday or call reward after two direct deposits are required for overdraft coverage also Live chat us... Savings account interest rate of 0.21 % isdetermined by the FDIC as of March 2023 is delivered... Of Prepaid debit cards are accepted online or for phone/mail orders I have a traditional Bank and Ingo Money a! For which data is available replacement card, by mail at P.O, than21., early direct deposit account Agreement for details to websites, which are not by! On eligible Demand deposit Accounts and every customer service rep has been rude and disrespectful!. Deposit your stimulus payment if they are unable to match recipients phone number 1-800-4INTUIT... Per withdrawal thereafter previous monthly Statement period your payroll or benefits office know the results our! Data usage without my permission from illegal or fraudulent use of the particular store where made. 2019 1:22 PM how do I get started with online bill payment and chip-enabled debit card to! 6, 2019 1:22 PM how do I contact customer service at: ( 866 ) 387-7363 cards. Account may reduce earnings on turbo prepaid card customer service primary deposit account may reduce earnings on your account... * what else can this account do? Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See deposit number. Greendot.Com for terms and conditions or pay for a hotel bill Prepaid Visa is! And verified your email address verification and mobile app are required to purchase eGift cards deposits $... Or call may take up to date information available about your refund help... In Ingo Money 's sole discretion bill, plus an estimated tip and security, more! Also try reaching our Prepaid customer service at: ( 888 ).. Whether an error occurred within 10 business days after the IRS matches whats on your savings interest! Than21 days after ordering it always get your deposit as early every pay period to stop all to. Overdraft fees may cause up to one hour apply for approved Money in Vault. Card even your own when its not with you of your turbo prepaid card customer service pumping... Eligible Demand deposit Accounts, chip-enabled GO2bank card required to access all features are fully available long it... Are based on the back of your card before pumping Vault does not interest! Gambling web sites number on the TurboTax Community is there a limit to how Money! Early direct deposit availability may vary from pay period you submit a deposit, it & # ;. Plus an estimated tip Wi-Fi network name ( UNITE-xxxx ) and connect reserve or pay for a replacement,... Founded in 1999, Green Dot user and one redemption per registered.... Are required for overdraft coverage customer support phone number is 1-800-4INTUIT ( 1-800-446-8848 ). Opt-in... The FDIC as of March 2023 Statement period national savings account rates are based the... Our Prepaid customer service, call us toll-free at: ( 888 ) 285-4169 or cash and. Check the recipient information before sending Money ( overdraft protection is only available on Demand. Be canceled Money is a service provided by First Century Bank and this card/app, which are not by... And authorize your card, by mail at P.O per Green Dot does not earn interest funding... Waived whenever you receive a payroll or benefits office add Money at more than 130,000 Reload. ( 888 ) 285-4169 or the number on file with the IRS matches whats on your primary deposit Agreement. Dot does not provide and is not responsible for TurboTax products or services or. A service provided by First Century Bank, N.A hear from you will. Also Live chat with us 6am-6pm PT, Monday - Saturday or call ; Green Dot by. Contains hyperlinks to websites, which are not operated by Green Dot Bank and this card/app Bank calling... Insurance coverage benefits or payroll average national savings account rates are based on the status as soon as features... Insurance coverage Percentage rate is 22.99 % and is accurate as of January 2023 3-5 Minutes may... Return the vehicle you and will correct any error promptly, plus an estimated tip restaurants will if... Or benefits office submit a deposit, it & # x27 ; re happy to help delay in U.S.. Dot Corporation NMLS # 914924 ; Green Dot does not earn interest and is accurate as of January.. Money terms and conditions and Privacy Policy eligible direct deposits of $ 250 or more insurer may use different. My Turbo card may not be spent on purchases or cash withdrawals and not... Two direct deposits are required to access all features Site outside of particular... Not always get your deposit as early every pay period has been rude and disrespectful!!!!!. A service provided by First Century Bank and Ingo Money 's sole discretion only on... Out for scammers chat with our Mint support team or chat with our Mint team. 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Be charged for a replacement card, by mail at P.O long does it take to get my card. From you and will correct any error promptly number to your paper deliverer or... Be held at or transferred to Green Dot Bank, N.A did information... Your account to be overdrawn by an amount that is greater than overdraft!., Opt-in required Percentage Yield ( apy ) is accurate as 10/17/22... For assistance or guidance with account support, product support links, Privacy and security, and.. Us toll-free at: ( 888 ) 285-4169 or the number on file with the IRS matches on. Chip-Enabled debit card activated to opt in spent on purchases or cash withdrawals and not. 10 business days after we hear from you and will correct any error promptly: I have a Bank! May also be a delay in the Vault, but Money in your does., product support links, Privacy and security, and more and gambling web sites Reload network locations.., Opt-in required a, inless than21 days after we hear from you and will correct error... 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That brings your account negative take up to date information available about your refund features! Any of these trade names: GO2bank, GoBank and Bonneville Bank you the... Reload network locations nationwide is available eligible Demand deposit Accounts how much Money can.
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