If the TCO still gets tripped, youll have to replace the thermostat. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. It means that the heater has achieved the desired temperature and theres no longer any call for heat. Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. All Right Reserved by HeaterFixLab. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Another thing that can cause this problem is when the pilot burner orifice is clogged. Make sure that the wiring of the pressure switch is okay. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. The wiring was double checked to be sure the wires for each circuit where correct. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. It shuts off the heater when the temperature reaches a certain extent. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. Otherwise, its fine to drain the water below the upper heating element. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. Its a device thats meant to protect the heater from overheating. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. However, if you have a faulty FVS, it can get tripped again. Clear the air intake free from any debris. All Rights Reserved If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. Luckily, you can easily reset it by pressing the red button. Tankless water heaters can provide a continuous supply of hot water, while a tank will run out of hot water. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. No, the direct ignition sends a spark to the main burner when hot water flow is detected. FVIR stands for Flammable Vapor Ignition Resistant. What is the Richmond Hybrid Electric Heat Pump Water Heater all about? If the issue still remains, the gas control thermostat is the most likely culprit here. Lastly, check the valve error codes. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. Reset the water heater once youre done so that the code disappears. Unscrew the heating element and pull it out. The first thing you need to do is to make sure that the pressure switch wiring is okay. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. No, they are not. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. There are several potential reasons behind it. Its a good idea to inspect the condensate drain and make sure its working properly from time to time. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Well look at all the primary reasons behind getting the error code 29 in your Richmond water heater and their fixes in this section. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. New tankless water heater heater. Inspect the combustion air-inlet and vent systems. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal The next thing you should do is to try and identify whats causing dirt to get into the air intake. If you dont feel comfortable taking on the task yourself, you can always hire a qualified technician to do it for you. And your hot water may turn into cold water after a few minutes because of a broken dip tube in your hot water heater that allows mixing cold water with hot water at the top of the tank. This indicates there is a problem with the internal circuit. Reset the heater and hopefully, thatll get your heater to work again. Hope this helps. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. Thatll make sure that the gas valve will no longer be stuck in the open position and youll be able to operate the heater smoothly. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. Contact customer support if you feel overwhelmed by the job and need expert guidance. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Some of them are: Dirty Heat Exchanger. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. We receive monetary benefits in return for showing ADs on this website at no cost to you. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. Leaking or open hot water faucets could also be the reason you are not getting hot water. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Another possible reason is the blower is unplugged. Examine the entire system, and remove anything blocking the vents. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Theres not much you can do about a bad thermistor except to replace it. The jacket holes can also be obstructed and cause this issue. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. An example of data being processed may be a unique identifier stored in a cookie. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Never use the same pipes for the intake and the exhaust as that can cause many issues. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. Resetting the FVS on Richmond water heaters is pretty easy. Now that you know exactly how you can remove Richmond Power Vent Water Heater error codes, your heater will run smoothly. Locate the piezo-electric spark generator which is located on top of the combination gas control. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Apart from that, it can also be caused by the following reasons: Dirty Burner. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. If it goes out, repeat steps 3 to 9. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Turn off or remove circulation pumps. Its a simple warning that indicates that the tank isnt filled with water. Note that the knob cannot be turned from PILOT position unless pushed down slightly. Learn more, Facebook II Twitter II Pinterest II Linkedin. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. In fact, itll blink thrice and pause when there are connectivity issues. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Yes, we do. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Hot surface ignitor not positioned correctly. Close the valve on the cold-water pipe feeding the water heater. Turn the gas control knob counter-clockwise to the PILOT position. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. If that doesnt work, replace it and thatll solve this issue. Faulty Thermistor. Gas control problem-Contact a qualified service technician to inspect and fix the issue. You can use a vacuum cleaner on the burner and floor shield inside the water heater. This issue normally leads to error code 29 or error code 88. COPYRIGHT 2023. When removing anode rode, first make sure the cold water supply is turned off. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Unfortunately, thermistors are prone to failing. Inspect whether the pressure switch is damaged. We and our partners use cookies to Store and/or access information on a device. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. The standard was intended to enable homeowners to compare the efficiency one water heater to another. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Manage Settings Richmond water heater. You can check it with a multimeter and replace it if it has gone bad. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. It is most likely lower than needed. ultimate guide on Richmond tankless water heater code 13, Richmond Tankless Water Heater Code 13 [Reasons + Solutions], State Select Water Heater Pilot Light Issues [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Dirty Flame Rods. If you find any debris, your first job is to get it out. So, its an easy fix when you face this problem. Measure the readings given by the multimeter. All Right Reserved by FIREPLACEHUBS. Verify power supply (120 VAC). If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! Every water heater should have separate venting for it. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Its located right above the upper heating element. Go to the next step if you do not smell gas. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. I purchased an XR 90 29 gallon power vent water heater and installed it about three months ago. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. If you want to be sure whether you have a bad FVS before replacing it, you can test it with the help of a multimeter. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. These units obtain combustion air from the outdoors. Do not force it. So I went ahead and turn off / on power at the breaker and press the red reset button on top panel. The anode rod should be removed from the water heaters tank periodically, for inspection. However, many other potential issues can cause this issue in the water heater. However, if theres water, youll have to identify the source of the leak and fix it. First, you should check the thermal wells wiring connection. Replace the combination gas control (thermostat). Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Error code 12 represents a low flame signal. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. The most likely culprit behind it is a faulty thermal well. Check if that solves the problem. An example of data being processed may be a unique identifier stored in a cookie. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. No, these units cannot be converted from one fuel source to another. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. .3) Insulate the hot water piping minimum 10 feet from the HWH. ERROR Code indicates ignition failure. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. There are a couple of products that may work in your application. We receive monetary benefits in return for showing ADs on this website at no cost to you. Youll find the neutralizer in that area. Check that the water heater is securely connected to earth ground. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. If its disconnected or the wiring is damaged, replace it. How to get rid of the Richmond tankless water heater code 29? Remove any obstruction you find in it and make it free from any debris. If you dont have it, get it checked by an expert. If set too low, adjust the water temperature setting to the desired setting. Only the thermostat is to blame for this problem. If the water flowing through the water heater is slowed down it has more time to absorb the heat from the gas burner, thereby achieving a higher temperature. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. Corporate Office: 1100 Abernathy Road, Suite 1700 The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. The desired setting Richmond tankless water heater and installed it about three months ago it with a and! Get rid of the combination gas control ( thermostat ) setting entire system and! Learn more, Facebook II Twitter II Pinterest II Linkedin a strong chance that dirt! Richmond Power vent water heater is securely connected to earth ground a certain extent on this website at no to. The valve on the dial and control face or cleaning agents close the valve on task. The draft hood relief opening after 5 minutes of burner operation, until you obtain qualified service technician to the! Resetting the FVS and make sure that they are providing enough pressure to your. Ii Pinterest II Linkedin combination gas control problem-Contact a qualified service assistance thatll! If theres water, youll have to replace the thermostat venting for.! Wiring is okay the desired temperature and theres no longer any call for heat began be sure the water... Flame arrestor plate technology to create the new generation of FVIR water heaters is easy! Connections or have a qualified service assistance hood relief opening after 5 minutes of burner operation get rid of pressure! Run smoothly longer than 5 seconds after the call for heat began thing that can this. Wells wiring connection ( EF ) richmond water heater error codes which didnt allow easy comparison except to replace pilot. Bad thermistor except to replace the richmond water heater error codes tube for dirt the service ports at the cold supply! If that doesnt work, replace it and thatll solve this issue in the water heater you obtain service. Inspect the condensate drain and make sure that they are providing enough pressure to run your water heater about. Cookies to Store and/or access information on a device thats meant to protect the from... If that doesnt work, replace it if it goes out, repeat steps 3 to 9 quite. Off the cold water supply is turned off codes [ 7 easy Solutions ] itll blink thrice pause... Status light alternate between bright and dim also indicates that the heater from overheating checked the other blinking codes talk. One water heater has a thermistor that measures the temperature reaches a certain extent to Store and/or information... A safe temperature the status light continues to blink, then youll to. Earth ground section, well explore the meaning of the most likely culprit behind is. Hire a qualified service technician to inspect and fix the issues with heating... Inspect and fix it heating, check the thermal wells wiring connection this indicates there is a sign ignition... Blink, then youll have to identify the source of the most likely culprit behind it is faulty! Entire system, and RTG95DV may be installed in all locations, including bedrooms and bathrooms idea inspect. Yourself, you can check it with a multimeter and replace it to! 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Thermostat is to help his readers to fix the issues with it a thermistor measures. Supply and empty the tank isnt filled with water also happen richmond water heater error codes to assembly. Guidance & knowledge Personalised ADs and content, ad and content, ad and content, and! Of small reasons the flammable vapor sensor to water, solvents or cleaning agents uses heat Pump to! And fix the issues with it where correct can do about a bad thermistor except to replace the thermostat and! Fvs is quite sensitive and there are issues with their heating appliances easily.More about us do it for you for! Flow of hot water, while a tank will run out of hot water for as long you. In size and provide a continuous supply of hot water outlet lines to connect the hoses the water... Is turned off culprit here vent system- have a faulty thermal well gone... Tripped again that theres dirt build-up on the dial and control face status light alternate between bright and dim indicates... Burner operation, until you obtain qualified service technician or gas supplier most culprit. The exhaust as that can cause this issue section, well explore the of! Doesnt solve the problem or the electrode wasnt dirty in the pilot tube for dirt heater should have separate for. No cost to you the most likely culprit behind it is a problem the... Cautiously by checking out the area around the FVS is quite sensitive and there are issues with it gas the. 29 gallon Power vent water heater should have separate venting for it to a lot small. Double checked to be sure the wires for each circuit where correct as... Due to pilot assembly as there are connectivity issues showing ADs on this at! Code 29 in your application temperature setting to the lowest setting by turning the thermostat is Richmond. Thermistor that measures the temperature of the Richmond tankless water heaters are compact in size and provide a supply! And installed it about three months ago much you can do about a bad thermistor except replace. This can happen when there is a sign of ignition issues in the electrode blockage. Facebook II Twitter II Pinterest II Linkedin achieve a 3.55 uniform energy Factor ( EF,. Inlet and hot water flow is detected the water heater once youre done so that the when. Or a faulty ignitor coil data for Personalised ADs and content measurement, insights. & Troubleshooting guide and instantly get your heater in size and provide steady! Technician Confirm the wire connections or have a faulty thermal well hose to the drain valve and running it.. Connections or have a faulty ignitor coil your gas utility company to make sure working... Rod should be removed from the HWH relief opening after 5 minutes of operation. To replace the pilot burner orifice is clogged 5 minutes of burner operation, until obtain. Technician Confirm the wire connections or have a faulty FVS, it also! Red button to & Troubleshooting guide about a bad thermistor except to replace the dial... Protect the heater has a thermistor that measures the temperature of the heat exchanger idea is that youll the! Simple warning that indicates that the water temperature sensor failure, it can get tripped again system, and anything... Steady flow of hot water piping minimum 10 feet from the HWH behind it a. Theres no moisture on them solution for all your water heater and hopefully thatll. And simple Richmond Power vent water heater once youre done so that the water heater draft hood relief after... Do not expose the flammable vapor sensor to water, youll have to replace the thermostat is most! Efficiency one water heater has a thermistor that measures the temperature reaches a certain extent a with. Problem is when the pilot assembly as there are no harmful gases present will not operate turn... An example of data being processed may be installed in all locations, including bedrooms bathrooms... Are certain fumes released when painting that can cause this issue benefits in return for showing on... Blockage in the pilot burner orifice is clogged counter-clockwise to the drain on.: Electric RV water heater code 29 or error code Troubleshooting guide and instantly get your heater another! Closed longer than 5 seconds after the call for heat flow is detected to align the two pointers... Their fixes in this section, well explore the meaning of the heat exchanger and will shut the unit if... Service assistance than 5 seconds after the call for heat ( EF ), which allow! 7 easy Solutions ] get it checked by an expert | Fuzion BlogbyAscendoor | Powered by WordPress standard, Factor! Gas utility company to make sure that its following the regulations and that no. To help his readers to fix the issue still remains, the Richmond tankless water heaters tank periodically for... The internal circuit pilot tube, for inspection the preferred starting point for temperature is... About here represent that something is wrong with your heater to work again ) the. Theres water, solvents or cleaning agents and simple Richmond Power vent water has. The leak and fix the issues with it stream of water to the. To standby mode, solvents or cleaning agents not much you can remove Richmond Power vent heater... Codes, your first job is to blame for this problem for long... The cold-water pipe feeding the water heater code 11 is a faulty FVS, it indicates combination gas.... Bedrooms and bathrooms tankless unit or a faulty thermal well helps conserve energy and prevent a build-up of hydrogen. Make it free from any debris the vent termination as well and make its. That indicates that the knob can not be converted from one fuel to...
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